written by Amy Kostash and Danielle Hepburn
One component of our Learning Independence for Future Empowerment (LIFE) Toronto program is transit training. This allows participants to get one-on-one assistance using the Toronto Transit Commission (TTC) to get to a destination of their choice; usually back home from our national office. During our transit training sessions, we cover everything there is to know about the TTC from safe use procedures to its accessibility and planning our route. For the individuals in the LIFE Toronto program, this transit training provides an alternative to Wheel Trans should they feel comfortable enough taking it on their own.
Recently, the TTC published a new campaign aimed at raising awareness of the importance of focus in order to stay safe. These posters can be seen on subway platforms, subway trains, and buses. We asked the participants of our LIFE Toronto program their thoughts on these new posters.
The first poster shows a woman in a wheelchair using the deployed ramp of a bus while a pedestrian is running past, unaware of the ramp. The message this poster aims to spread is that pedestrians need to be more aware of ramps and the potential they could be deployed at any time, and may cause a tripping hazard. The second poster shows a gentleman in a power wheelchair waiting for the bus while pedestrians hurry past him. The message this poster aims to send is that persons with a disability and/or mobility devices are to be the first to board the bus and the last to disembark.
First, we asked the LIFE Toronto group if any of them had experienced being cut off by pedestrians while waiting for, or getting on their Wheel Trans rides. 4 of the 5 participants say they have been cut off while the ramp of their Wheel Trans ride was deployed. Tyler says “these signs are necessary because people cut us off and don’t know that I have the right of way when getting on a bus.” Jess added that “these posters may not work, the buses already beep and drivers will yell at people, so I’m not sure that a visual poster will necessarily help.”
Another concern that the group had was the use of the selected images on the posters. Both depict the wrong way of doing things! Instead, our group thinks it would be much more effective if the posters showed pedestrians correctly using the TTC and allowing persons with disabilities the right of way. If people don’t take the time to read the message on the poster, there is a chance they could just end up adopting the wrong behaviour after all.
These posters allowed for some interesting discussion in our LIFE Toronto workshops. The group came to the conclusion that it is too early to tell if these ads are working. It will be interesting to see if the attitudes of people change based on the presence of these posters. Also, the group thought it might be interesting to create a poster or image with the same message but from the perspective of an individual in a wheelchair that shows the implications of pedestrians failing to give them the right of way.